01
A lead comes in
A customer submits an enquiry through your existing lead flow.
Lead follow-up, without the chaos
STOP LETTING GOOD LEADS GO COLD.
ReplyKeeper watches incoming enquiries, alerts your team, and follows up internally when a new lead hasn’t been handled — so the enquiry sitting in your inbox doesn’t become somebody else’s customer.
Live enquiry logic
New enquiry receivedNEW
↓
Team alerted immediatelyALERT
↓
Was the lead handled?CHECK
↓
ContactedDONE
Still untouchedESCALATE
The problem
A new enquiry comes in. Then the clock starts.
Your team is working. The phone is ringing. Someone sees the enquiry and plans to deal with it later. Nobody knows whether somebody else already replied. By the time anyone checks, the customer may already be talking to another company.
ReplyKeeper is built to catch the gap between “the lead came in” and “someone actually dealt with it.”
How it works
Simple enough for the team. Ruthless about the follow-up.
02
Your team gets notified
ReplyKeeper immediately alerts the right people that a new lead is waiting.
03
We check whether it was handled
Once somebody contacts the lead, they mark it contacted.
04
Untouched leads get escalated
If nobody handles it within the agreed response window, ReplyKeeper escalates internally.
What changes
You don’t need another CRM.
ReplyKeeper is designed to sit around the enquiry process you already use and answer one operational question: Has somebody actually dealt with this lead?
Handled lead
New enquiry→Alert→Contacted→Done
Unhandled lead
New enquiry→Alert→Still untouched→Escalate
Who it’s for
Built for service businesses where one missed enquiry can matter.
Especially businesses where leads arrive while the team is on jobs, travelling, answering phones, or already dealing with customers.
Plumbing & HeatingHVACRoofingElectricalHome ServicesOther high-value local services
Controlled pilot
Put ReplyKeeper on your real enquiry flow.
We connect ReplyKeeper to an agreed enquiry source, establish your response window, and track whether incoming leads are actually being handled.
- No giant software migration
- No replacing your existing CRM
- No fake claims about lost revenue before we measure anything
- Install it, run it, measure what happens
Pilot objective
Make untouched enquiries impossible to ignore.
If ReplyKeeper fits your current process, we’ll map the enquiry source, alert path, contact action and escalation window.
Talk about a pilotContact
Want to see if ReplyKeeper fits your business?
Tell me how your enquiries currently come in and how your team handles them. We’ll quickly know whether ReplyKeeper is a fit.